HomeTerms and Condition

Terms and Condition

Terms and conditions of Service for Users

 

  1. These Terms of Service (“Terms”) are a binding legal agreement between you and G4 properties and Lodgings LTD { hereinafter referred to as The COMPANY}. It governs your rights and responsibilities in using the websites, applications, and other offerings from the company.

G4 PROPERTIES AND LODGINGS LTD offers an online venue that enables users search for and book services. Members who search for, book, or use services are “Guests.”

  1. SEARCHING AND BOOKING ON THIS PLATFORM.

2.1 Searching. You can search for apartment/s by using criteria like the travel destination, travel dates, and number of guests. You can also use filters to refine your search results. Search results are based on their relevance to your search and other criteria. Relevance considers factors like price, availability, Reviews, customer service and cancellation history, popularity, previous trips and our requirements.

2.2 Booking. When you book an apartment, you are agreeing to pay all charges for your booking, including the Listing price, and any other applicable, and any other items identified during checkout (collectively, “Total Price”). You are also agreeing that the Company the company’s Payments’ operators may charge the Payment Method used by you to book the Listing in order to collect Damage Claim amounts.

2.3 When you receive the booking confirmation, a contract for Host Services (a “Reservation”) is formed directly between you and the company. In addition to these Terms, you will be subject to, and responsible for complying with, all terms of the Reservation, including without limitation, the cancellation policy and any other rules, standards, policies, or requirements identified in the Listing or during checkout that apply to the Reservation. It is your responsibility to read and understand these rules, standards, policies, and requirements prior to booking.

2.4 CHECK-IN AND CHECK-OUT –

OUR CHECK-IN time is from 15.00 {3PM UK time}; however, guests can check-in anytime from that time. We operate self-check-in and we also operate staff check-in when possible. For self-check-in, the code to the key box and code to your apartment will be sent to you the Night before or on the date of arrival by e-mail into the email you provided during booking: unless prior arrangement for phone text has been made.

CHECK-OUT is on or before 12.00 Noon {UK time} after the last day paid for or booked. So, each booking runs from 15.00 from the date of arrival to 12.00 noon of the following day or the last day booked. When guests check-out, there is an expectation that you will return the key into the key-box. Failure to return the key will attract payment of £250.00 as stated on this website, because the affected key, most locks and codes, will have to be changed earlier than their scheduled change date, due to health and safety measures. So please ensure strict compliance.

2.5 Accommodation Reservations. An Accommodation Reservation is a limited license to enter, occupy, and use the Accommodation. The Company retains the right to re-enter the Accommodation during your stay, to the extent: (i) it is reasonably necessary, (ii) permitted by you and (iii) consistent with applicable law.

2.6. OVERSTAY. If you stay past checkout time, the Company has the right to enter the property and move anything belonging to you out of the apartment and out of the property, and to remove you from the apartment, with the use of reasonable means; so as to meet the responsibilities of cleaning and preparing the apartment for other guest/s or for other purposes. The company can also make you leave in a manner consistent with applicable law where considered reasonable to do so, including by imposing reasonable overstay penalties. By going ahead with the booking, you hereby confirmed waiver of any or all rights to claim or legal remedy for such removal or eviction.

2.7 GUESTS ALLOWED. You cannot exceed the maximum number of allowed Guests or indicated guests during booking. Where you exceed the disclosed or permitted number of allowed guests, you may be denied access into the property; and where you are already allowed access into the property, your stay may be terminated immediately or such number of excess guests may be requested to leave the property. If your number of guests as booked online, is discovered afterwards by management, to be in excess, your booking may be cancelled or altered by the company freely without any penalty or compensation due to you.

2.4 Reservations for Experiences and Other Host Services. An Experience or other Host Service Reservation entitles you to participate in, attend, or use that Host Service. You are responsible for confirming that you and anyone you invite, meet minimum age, proficiency, fitness, or other requirements. You are responsible for informing the Host of any medical or physical conditions or other circumstances that may impact your ability to participate, attend, or use the Host Service. Except where expressly authorised, you may not allow any person to join a Host Service unless they are included as an additional guest during the booking process. 

  1. Cancellations, Travel Issues, Refunds and Booking Modifications. 

3.1 Cancellations and Refunds. If as a Guest you cancel a Reservation, the amount to be refunded to you is determined by the cancelation policy which applies to that Reservation. But, in certain situations, other policies take precedence and determine what amount is refunded. Where your booking indicates a non-refundable payment, you will not be entitled to any refund, regardless of the circumstances. So, please think properly of your need and dates before making your booking. Cancellations means the company may not be able to get another booking for the place; which may result in loss of income; and denial of others from the use of the place due to your booking.

3.2 . Once you cancelled your booking, you cannot negotiate a re-listing for the same booking. Once cancelled, it remains cancelled. Even if you make another booking for the same date or the same apartment, it will be at a new cost, it will not be treated as modification.

3.3. Booking Modifications. Guests are responsible for any booking modifications they agree to make via our Platform or direct customer service to make on their behalf; and pay any additional amounts, fees, or taxes associated with any Booking Modification.

 

 

 FURTHER RULES. You must follow these rules and not help or induce others to break or circumvent these rules.

  1. The Guest agrees to abide by all rules and regulations set forth in these terms and conditions and by local laws.

 

  1. The Guest shall behave respectfully and be good neighbours; respecting the rights of the surrounding property owners. Creating a disturbance/nuisance of any nature shall be grounds for immediate termination of this agreement.

 

  1. The Guest commits not to use the property for any illegal or commercial purpose, including but not limited to sub-leasing the property or otherwise allowing anyone or more people to stay above the maximum permitted or not previously agreed with the Owner.

 

  1. The Guest is responsible for any breakage or damage costs (or related costs) in or to the property – along with any extra costs that may result – which are caused by the Guest or any member of the Guest’s party, family or friend/s. Such money shall be deducted through the payment medium used or details of payment where possible, or be demanded from the guest.

 

  1. The Owner can refuse to allow the Guest into the property or ask the Guest to leave, if they reasonably believe the Guest or any member of the Guest’s family or friend (or any other person invited by the Guest to the property) is behaving illegally or that any damage is likely to be caused, has been caused or is being caused as a result of the Guest behaviour or any members the Guest has invited to the property: and without providing a refund of any payment the Guest has paid for the booking , and the Owner will not be legally responsible to find any alternative accommodation.

 

  1. Parking is limited to availability and strictly at designated parking areas only, with strict compliance with parking rules and regulations in place. The company is not liable for any packed vehicle by guests; parked vehicles are strictly at owner/guest’s risk.
  2. Every guest must act with integrity and treat others with respect. Do not lie, misrepresent something or someone, or pretend to be someone else. Be polite and respectful when you communicate or interact with others. and do not discriminate against or harass others.
  3. The Guest must not hold events (such as parties, celebrations or meetings) at the property without the advance written consent of the Owner. Any of these cases will allow the Owner to terminate the Agreement without providing a refund of any payment the Guest has paid for the booking and the Owner will not be legally responsible to find any alternative accommodation.

 

  1. The Guest must allow the Owner or their representative (including workmen), with reasonable notice, access to the property at any reasonable time during your stay. If a problem needs sorting out quickly and you cannot be contacted in time. In these situations, the owner can enter the property at any time without giving you prior notice.

 

  1. The Guest is obliged not to make any changes in the rented property without prior receipt of agreement from the Owner in writing.

 

  1. The Guest agrees that no pets are allowed inside the property.

 

  1. The Guest agrees not to smoke inside the property.

 

  1. The Guest agrees to pay the sum of £250 for excessive dirtiness created or left in the property or for minor damage to any part of the property; and it could be more if a more considerable amount of money is confirmed needed to repair or replace the damaged item or the Damage. The payment can be taken directly by the used medium of booking details or be direct demand from guest.
  2. Reporting Violations. If you believe that another guest/s poses an imminent risk of harm to you, a person or our property, you should immediately contact us. In addition, if you believe that a guest has violated or is acting in ways to reasonably believe that the guest may be in violation of or likely to violate our terms and conditions or constitute a health and safety concern – you should report your concerns to us. Except as required by law, you agree that we are not obligated to take action in response to any report. 
  3. By booking our apartment, you agree to honour your legal obligations.
    • Understand and follow the laws that apply to you, including privacy, data protection, and export laws.
    • You have Read and WILL follow our Terms and conditions.
    • Do not organise or facilitate unauthorised parties or events. You are responsible and liable for any party or event during your Reservation that violates our rules for parties and events, as incorporated by reference herein.
    • Do not use our name, logo, branding, or trademarks without permission.
    • Do not offer or solicit prostitution or participate in or facilitate human trafficking or engage in any criminal or illegal business or activities while occupying our property as a guest.
  1. Every Guest will pay the sum of £300 if key to the apartment is not returned into the key box or handed over to an accredited member of staff upon check-out. This is because the complete set of keys for the house or affected areas will need to be changed earlier than our scheduled changes, for the security and health & safety of other guests and property. The amount includes purchases and professional charges. This amount will be deducted through the details and means of payment or be demanded from the guest.

 

  1. By continuing with your booking, it means you and every guest you booked for agrees to our cancellation policy, which is expressly stated on our website.

Your Responsibilities and Assumption of Risk.

20.1 Your Responsibilities. You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you invite to join or provide access to any Accommodation, Experience or other Service. For example, this means:

(i) you are responsible for leaving an Accommodation (and related personal property) in the condition it was in when you arrived

(ii) you are responsible for paying all reasonable Damage Claim amounts necessary to cover damage that you, your guest(s), or your pet{ if approved expressly by the company} cause to our Apartment, and

(iii) you must act with integrity, treat others with respect, and comply with applicable laws at all times.

{IV}EVERY GUEST is required to treat all our members of staff with dignity and respect. Any act of insult or disrespect may be reported and may become ground for eviction from the property upon due investigation; without any responsibility for refund or provision of alternative apartment on the company.

21.2   If you book for an additional guest who is a minor or bring a minor to our apartment, you must be legally authorised to act on behalf of the minor, and you are solely responsible for supervising that minor.  

21.3 NO TO CRIME– THE COMPANY WILL NOT ACCEPT ANY ACT OR BEHAVIOUR THAT AMOUNTS TO CRIME OR ANTI-SOCIAL BEHAVIOUR. It is a crime to take away any property of the company or personal belonging of another guest. Any act of violence, excessive noise, breach of peace, quarrelsome attitudes and criminal acts, or any behaviour that runs contrary to general rules and legal provisions shall be reported to the police an all other necessary institutions and authorities.

  1. By agreeing to these Terms & Conditions, as acknowledged by going ahead with the booking- every Guest waives, discharges and agrees to NOT TO HOLD the company from all damages or injuries arising from or related to the Guest’s stay at the Property, including without limitation, any accidents or injury to the Guest, Guest’s visitors and associates, and loss of money, jewellery or valuables of any kind. The Guest is responsible for keeping his valuables safe at all times.

 

  1. IDENTIFICATION OF GUEST/S. The company has the right to request personal identification card and residence documentation/passport of anyone seeking to apply or to book an apartment on this website. anyone seeking to enter or already a guest could be asked their proof of lawful residence documents or authorisation in the United Kingdom. This is in compliance with the immigration rules in the United Kingdom, forbidden any landlord from allowing illegal immigrant or those overstaying their lawful permit/visa as tenant in their apartment. WE COMPLY with the policies of the General Data Protection Regulations {GDPR} already stated in our website.
  2. LIABILITY.

The company will not bear any liability outside the provision of tenantable apartment for every guest who has booked officially; EXCEPT that which is expressly stated in the terms and conditions.

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